FAQs
We request cancellations or rescheduling notice 2 business days in advance. Cancellations or rescheduling 1 business day ahead may result in a charge. Same day cancellations are charged the full price of the scheduled cleaning.
We will always try to send the same team to your place since they would be familiar with you and your needs. If there is a scheduling problem, we will only send another team with prior notice.
Our team members are not expecting gratuities, but would be happy to receive them if you choose.
The owners are the managers or cleaners in the business. All owners work in the business. We have a single office in Maryland.
Gift Certificates
Give the Gift of Time – Gift Certificates Available!
When you give a Crystal Cleaning gift certificate, you aren’t just giving a clean house. You are giving a moment – a moment to play, a moment to relax, a moment to love.